2650 Computer Operations jobs in Chicago,IL

$28.00 - $30.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

On-call support rotation as required

PC and desktop support

Windows operating systems

ServiceNow or similar ITSM/ticketing platform

Hardware and software troubleshooting

Remote technical support

Desktop and peripheral installation/configuration

Basic LAN/WAN networking

Networking protocols and troubleshooting

Minimum of **3 years of experience** supporting customer trouble tickets and troubleshooting PC hardware and software remotely and/or in person.

Strong understanding of PC hardware, software, operating systems, applications, networking, wireless infrastructure, and peripheral devices.

Experience with hardware and software installation, configuration, maintenance, and troubleshooting.

Working knowledge of LAN/WAN networking, servers, workstations, operating systems, and applications.

Associate or bachelors degree in a technical field is preferred; equivalent technical training or professional experience will also be considered.

Estimated hourly pay: $16.49(minimum) - $28.60 (maximum).

Plus shift differential and overtime, if applicable

All members included in annual cash bonus opportunity

Member referral bonus

401(k) match (4.5%)

Annual Woodward stock contribution (5%)

Tuition reimbursement and Training/Professional Development opportunities for all members

12 paid holidays, including floating holidays

Industry leading medical, dental, and vision Insurance upon date of hire

Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave

Adoption Assistance

Employee Assistance Program, including mental health benefits

Member Life & AD&D; / Long Term Disability / Member Optional Life

Spouse / Child Optional Life / Optional AD&D; / Healthcare and Dependent Care Flexible Spending

Voluntary benefits, including:

Home / Auto Insurance discounts

Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave

2nd Shift, M-F 2:40AM-11:10PM

Hours: M-F 2:40pm-11:10pm

High school diploma or equivalent required

At least 1 year of related work experience or applicable degree from a trade school.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR). All applicants must be U.S. persons within the meaning of ITAR and EAR, or possess all required authorizations from the U.S. Department of State Department and the U.S. Department of Commerce.