1103 Customer Resolution Manager jobs in Chicago,IL

Minimum five years of recent experience as a review manager in the legal industry
Juris Doctorate Law Degree from an accredited college or university is required; a license to practice law in the U.S. is required.
Relativity Certified Administrator preferred; experience with Reveal/Brainspace and Relativity Analytics
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Master's degree from an accredited college or university is required.

Rowan Agencies

Chicago, IL

Worklio

Chicago, IL 60629

Securitas Technology

Burr Ridge, IL 60527

Year Up United

Chicago, IL 60290

LHH US

Chicago, IL 60614

Bachelor's degree
4+ years in customer success, account management in 3PL or 4PL logistics/supply chain
Strong experience managing complex client relationships and influencing senior stakeholders
Financial and business acumen with exposure to revenue ownership, forecasting, or account performance metrics
Excellent communication skills with a consultative, solutions-oriented approach
Hybrid role (4 days onsite in Chicago Central / Lincoln Park)
Up to 25% travel (domestic + occasional international)
Pay Details: $90,000.00 to $130,000.00 per year

Chicago, IL 60604

5+ years experience handling complex People Relations cases, including investigations, grievances, and performance issues.
Strong knowledge of local labour laws and compliance frameworks.
Experience mentoring or coaching other HR professionals.
Ability to build relationships with business leaders and provide strategic guidance.
Advanced case management and risk assessment expertise.
Strong problem-solving and critical-thinking skills.
Proficiency in People Relations case management and reporting tools.
Ability to identify policy gaps and recommend updates.
Managing change
Psychological safety
Continuous learning
Legal and regulatory environment and compliance
Stakeholder management
Continuous improvement
Analytical thinking
Agile core principles
Creativity and innovation
Resilience
Teamwork
Customer centric thinking