1054 Customer Service Program Manager jobs in Chicago,IL

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Director of Customer Service

Accord Intermediate Holdings

Alsip, IL 60803

~ 37 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Direct and coordinate all customer service programs and order management activities.
Define customer service programs and work with the team to illustrate how effective service solutions build customer relations and assist in increased sales.
Develop and deliver proactive and responsive service solutions which will drive process and capability improvements.
Promote a culture of positive engagement where team members feel valued.
Lead the activities and actions of the Customer Service team to ensure issues are handled with a sense of urgency and focus on root cause determination.
Collaborate with the prepress, estimating and supply chain departments to execute a smooth order fulfillment process.
Work closely with the sales team to gain a thorough understanding of customer accounts to be able to provide coaching and support to the customer service team.
Ensure processes are created and maintained to proactively identify and elevate issues that could adversely affect customers.
Support the sales team in communicating service and operational value propositions to customers.
Coordinate continual training efforts to assist the team with enhancing their abilities to provide exceptional customer service and to meet defined performance measures.
Build, coach and develop all levels of team members by defining goals and objectives, establishing metrics, measuring performance and taking corrective action when necessary.
Establish career paths and growth opportunities for all positions within the customer service team.
Act as an agent for change and continuous improvement.
Strong written and verbal communication skills
Understanding of change management principles
Supply chain knowledge & understanding
Progressive customer service experience in a manufacturing environment, ideally the folding carton packaging industry
Problem solving
Ability to quickly identify and analyze risks and develop options for complex business solutions
Strategic planning
Leadership skills with a demonstrated focus on teamwork
Project management
Advanced computer capabilities
Office365
ERP (ideally Epicor)
Minimum 5 years' managerial experience of a customer service or sales team
Collegiate level coursework with the preference placed on a Bachelor's Degree
Experience working directly with and presenting to senior leaders and executives

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New, Posted 6 hours ago

Gotoro

Assistant Operations Manager - Earn Up To $85k Annually - Chicago IL

AM Bus Company

Oak Lawn, IL 60453

$85,000/yr

Urgently Hiring

New, Posted 6 hours ago

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Gotoro

Assistant Operations Manager - Earn Up To $85k Annually - Chicago IL

AM Bus Company

Chicago, IL 60629

$85,000/yr

Urgently Hiring

New, Posted 1 day ago

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Maintenance Manager

ConGlobal

La Grange Park, IL 60526

~ 26 min OnsiteUrgently HiringFlexible Schedule

3+ years leadership experience
Strong technical knowledge regarding maintenance
Commitment to safety and attention to detail.
Ability to work outdoors in all weather conditions and perform physically demanding tasks.
Willingness to work flexible schedules, including weekends and holidays.
Basic communication skills and ability to work as part of a team.
Ability to lift up to 50lbs
Ability to climb ladders and stairs both off and on railcars
Valid driver's license
Must pass a pre-employment background verification, physical and drug screening
The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.
Open availability

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Culinary Agents

Kitchen Manager

Paris Baguette

Chicago, IL 60605

Flexible ScheduleBilingual Preferred

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Territory Sales Manager

US Foods

Chicago, IL 60601

OnsiteHealth InsurancePaid Time OffRetirement Benefit

A valid driver's license is required, and motor vehicle record must be in good standing.
HS Diploma or equivalent.
Have the ability to occasionally lift or carry up to 75 lbs.

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New, Posted 1 day ago

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Maintenance Manager

ConGlobal

Evergreen Park, IL 60805

~ 30 min OnsiteUrgently HiringFlexible Schedule

3+ years leadership experience
Strong technical knowledge regarding maintenance
Commitment to safety and attention to detail.
Ability to work outdoors in all weather conditions and perform physically demanding tasks.
Willingness to work flexible schedules, including weekends and holidays.
Basic communication skills and ability to work as part of a team.
Ability to lift up to 50lbs
Ability to climb ladders and stairs both off and on railcars
Valid driver's license
Must pass a pre-employment background verification, physical and drug screening
The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.
Open availability

SmartExplore AI is experimental.

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Territory Manager Chicago IL

US Foods

Chicago, IL 60601

OnsiteHealth InsurancePaid Time OffRetirement Benefit

HS Diploma or equivalent.
A valid driver's license is required, and motor vehicle record must be in good standing.
Excellent oral and written communication skills and presentation abilities.
Ability to build internal and external relationships and cold call to develop new business.
Exceptional customer service and interpersonal skills.
A competitive spirit with a drive to exceed goals.
Problem solving ability / organization and negotiation skills.
Team up mentality to collaborate with internal and external stakeholders.
Have the ability to occasionally lift or carry up to 75 lbs.

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Mobile Associate, Retail Sales| Spanish Bilingual

T-Mobile

Skokie, IL 60077

$20/hr

~ 27 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment. (Preferred)
At least 18 years of age
Legally authorized to work in the United States

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Part Sales Manager – Part Time

AutoZone

Chicago, IL 60647

OnsiteFlexible ScheduleBilingual Preferred

Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
Flexible Schedule: Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
Automotive Retail: Previous experience in automotive retail
Certifications: Automotive Service Excellence (ASE) Certification

SmartExplore AI is experimental.