649 Data Analyst It jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

SmartExplore AI is experimental.

Recommended

Apply Directly

Data Management JOB Training Opportunity

Year Up United

Chicago, IL 60290

$525/wk

Onsite

A high school graduate or GED recipient
Eligible to work in the U. S.
Have not obtained a Bachelor's degree
You may be required to answer additional screening questions when applying

SmartExplore AI is experimental.

New, Posted 1 day ago

Recommended

Apply Directly

Information Technology Professional (IT Support)

U.S. Navy

Thornton, IL 60476

New, Posted 23 hours ago

Recommended

Workforce Optimization Analyst- Skokie, IL

Endeavor Health

Skokie, IL 60076

~ 27 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

2 Years Call Center Workforce Management experience required
Experience in contact center workforce management and analysis programs
Associates Degree Preferred
Exceptional written and verbal communication skills
A strong understanding of the contact center environment and the role workforce management plays in the attraction, retention, and performance of high-quality employee talent

SmartExplore AI is experimental.

New, Posted 1 day ago

Recommended

Analyst - BCG Vantage, GenAI / People and Organization

Boston Consulting Group

Chicago, IL 60687

Recommended

Medical Laboratory Scientist 2

Rush University Medical Center

Chicago, IL 60654

$32-$46.44/hr

New, Posted 3 hours ago

Apply Directly

Enterprise Risk Management Specialist

Aramco

Chicago, IL 60290

Onsite

Bachelor's degree in Engineering, Economics, Business Administration, Accounting, Financial Management, Risk Management or related discipline from an accredited university.
10 years of experience in governance, risk and compliance areas.
Must be experienced in ERM and familiar with leading governance, risk and control practices.
Must be able to work with minimum supervision on relatively unstructured tasks.

SmartExplore AI is experimental.