694 Desktop Support jobs in Chicago,IL

Must be at least 18 years of age.
Must have a reliable means of communication, such as cell phone.
Must have a reliable means of transportation (public or private).
Must hold or be able to obtain a valid driver's license in the state/country they reside.
Must have the legal right to work in the country where they reside.
Fluent in written and spoken English.
Must have a High School diploma or secondary education equivalent, or GED.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Must have prior Supervisory experience.
Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

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iHire

Executive Sous Chef

Valley Lo Club

Glenview, IL 60025

$90,000/yr

New, Posted 1 day ago

Tax Support Associate– Retail

Intuit Careers

Chicago, IL 60629

Bilingual Preferred

Recommended

jobsinlogistics.com

Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support