1301 It Helpdesk Intern jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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Information Technology Professional (IT Support)

U.S. Navy

Niles, IL 60714

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Entry-Level Quality Assurance

United States Steel Corporation

Gary, IN 46404

OnsiteUrgently Hiring

High school diploma or GED required
Must pass assessment (QA test)
Must be authorized to work in the United States without sponsorship

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Benefits Representative - Work from Home

Rowan Agencies

Chicago, IL

RemoteUrgently HiringFlexible Schedule

State and federal laws require licensing to sell certain insurance products
Ability to obtain a license is required

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IT Internal Auditor

Supernova Technology

Chicago, IL 60661

$70,000-$85,000/yr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Bachelor's degree (Computer Science, Information Systems, Accounting, Business Administration, or related field preferred)
4+ years of internal or external audit experience, ideally spanning both IT and financial controls
Professional certification preferred — CISA especially valued given the IT and security focus, with CIA or CPA also strongly considered
Working knowledge of internal control frameworks and standards (e.g., COSO, SOX, COBIT, and the IIA International Standards for the Professional Practice of Internal Auditing)
Experience testing IT general controls and automated controls
Familiarity with data analytics or audit tools (e.g., Excel, SQL, ACL/Galvanize, IDEA, or Tableau) is a plus
Strong written and verbal communication, including clearly presenting findings and recommendations to management
Ability to work efficiently with minimal oversight as well as across multiple concurrent project teams
Comfortable in a fast-paced, constantly evolving, rapid-growth environment with multiple projects and tasks
High ethical standards, strong attention to detail, and the ability to cope with complexity and change

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