Jobs2Careers logoHome

Program Director Research Concierge

Chicago,IL

Commute Time
Date Posted
Title
Job Type
Benefits
Pay

1587 Program Director Research Concierge jobs in Chicago,IL

New, Posted 1 day ago
Recommended
Easy Apply
Director of Customer Service

Accord Intermediate Holdings

Alsip, IL 60803

~ 37 min OnsiteUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

  • Direct and coordinate all customer service programs and order management activities.
  • Define customer service programs and work with the team to illustrate how effective service solutions build customer relations and assist in increased sales.
  • Develop and deliver proactive and responsive service solutions which will drive process and capability improvements.
  • Promote a culture of positive engagement where team members feel valued.
  • Lead the activities and actions of the Customer Service team to ensure issues are handled with a sense of urgency and focus on root cause determination.
  • Collaborate with the prepress, estimating and supply chain departments to execute a smooth order fulfillment process.
  • Work closely with the sales team to gain a thorough understanding of customer accounts to be able to provide coaching and support to the customer service team.
  • Ensure processes are created and maintained to proactively identify and elevate issues that could adversely affect customers.
  • Support the sales team in communicating service and operational value propositions to customers.
  • Coordinate continual training efforts to assist the team with enhancing their abilities to provide exceptional customer service and to meet defined performance measures.
  • Build, coach and develop all levels of team members by defining goals and objectives, establishing metrics, measuring performance and taking corrective action when necessary.
  • Establish career paths and growth opportunities for all positions within the customer service team.
  • Act as an agent for change and continuous improvement.
  • Strong written and verbal communication skills
  • Understanding of change management principles
  • Supply chain knowledge & understanding
  • Progressive customer service experience in a manufacturing environment, ideally the folding carton packaging industry
  • Problem solving
  • Ability to quickly identify and analyze risks and develop options for complex business solutions
  • Strategic planning
  • Leadership skills with a demonstrated focus on teamwork
  • Project management
  • Advanced computer capabilities
  • Office365
  • ERP (ideally Epicor)
  • Minimum 5 years' managerial experience of a customer service or sales team
  • Collegiate level coursework with the preference placed on a Bachelor's Degree
  • Experience working directly with and presenting to senior leaders and executives
SmartExplore AI is experimental.
View now
Recommended
Apply Directly
Senior Director, Membership

Institute of Food Technologists

Chicago, IL 60608

$165,000-$180,000/yr
HybridUrgently HiringFlexible ScheduleHealth Insurance

  • Bachelor's degree in Business, Communications, or equivalent.
  • 7+ years of association management experience, particularly related to data analytics, CRM or membership platforms, performance measurement, and volunteer management.
  • Progressive leadership experience in membership, customer engagement, association management, or related fields.
  • Demonstrated success leading multi-level teams and complex, cross-functional initiatives at a senior or director level.
  • Demonstrated success in achieving growth in members, revenue, and engagement metrics in membership associations.
  • Experience partnering with executive leadership and Boards to drive strategy and organizational outcomes, including strong public speaking and presentation skills.
  • Strong nonprofit governance background.
  • Deep curiosity and ability to problem solve, take swift action, and build systems and processes that accelerate execution of business strategy.
SmartExplore AI is experimental.
View now
New, Posted 7 hours ago
Physician / Neurology / Illinois / Permanent / Neuro-Oncology/Director - Renowned Neurology Program ? Evanston, Illinois Job

Enterprise Medical Recruiting

Evanston, IL 60201

Recommended
ResumeLibrary
Director, Analytics, Audience and Data Services

Rise

Chicago, IL 60695

Recommended
ResumeLibrary
Director of Consumer Strategy

Betty

Chicago, IL 60695

New, Posted 1 day ago
Recommended
Easy Apply
Finance Director

Chinese Mutual Aid Association

Chicago, IL 60601

OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Bachelor's degree in accounting or finance
  • 5-7 years of experience working for a not-for-profit organization
  • Must have college credit hours for Intermediate Accounting II, Not-for-profit Organization Accounting, and Audit
  • Proficient in Microsoft Excel, Google Sheets and accounting software such as Quickbooks
  • Ability to work independently and with a team
  • Ability to exercise good judgment and handle sensitive matters as needed
  • Ability to handle confidential information with great care
  • Self-starter who is highly motivated, organized and detail-oriented
  • Honest and dependable professional
  • Possess strong cultural sensitivity and superior cross-cultural communication skills
  • This is an exempt position
SmartExplore AI is experimental.
View now
New, Posted 1 day ago
Associate Director - Life Sciences Advisory - Patient Support Programs (Pharma)

Guidehouse Careers

Chicago, IL 60629

DiversityJobs
Director, IT Strategy Consulting, Sourcing

Gartner

Chicago, IL 60601

Recommended
ResumeLibrary
Director, Investment, Social

Rise

Chicago, IL 60695

Recommended
ResumeLibrary
Account Director, Business Development

Betty

Chicago, IL 60695

Recent Searches

    Browse Jobs in Top Cities

    Browse Jobs by State

    Browse Jobs by Title

    Post a Job

    About

    Advice

    Contact

    © 2026 Jobs2Careers. All rights reserved.

    Privacy Policy

    Terms of Use

    Your Privacy ChoicesCalifornia Consumer Privacy Act (CCPA) Opt-Out Icon

    Logos provided by Logo.dev

    Jobs2Careers Powered by Talroo

    Privacy Policy, Terms of Use, and Your Privacy Choices

    Browse Jobs in Top Cities

    Browse Jobs by State

    Browse Jobs by Title

    Post a Job

    About

    Advice

    Contact

    © 2026 Jobs2Careers. All rights reserved.

    Privacy Policy

    Terms of Use

    Your Privacy ChoicesCalifornia Consumer Privacy Act (CCPA) Opt-Out Icon

    Logos provided by Logo.dev

    Jobs2Careers Powered by Talroo