2335 Software Support jobs in Chicago,IL

$28.00 - $30.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

On-call support rotation as required

PC and desktop support

Windows operating systems

ServiceNow or similar ITSM/ticketing platform

Hardware and software troubleshooting

Remote technical support

Desktop and peripheral installation/configuration

Basic LAN/WAN networking

Networking protocols and troubleshooting

Minimum of **3 years of experience** supporting customer trouble tickets and troubleshooting PC hardware and software remotely and/or in person.

Strong understanding of PC hardware, software, operating systems, applications, networking, wireless infrastructure, and peripheral devices.

Experience with hardware and software installation, configuration, maintenance, and troubleshooting.

Working knowledge of LAN/WAN networking, servers, workstations, operating systems, and applications.

Associate or bachelors degree in a technical field is preferred; equivalent technical training or professional experience will also be considered.

Commission only role

Average earnings first year of $65,000-$90,000 in the first year

Uncapped room for rapid growth based on performance

Unlimited Earning Potential

Continuous learning and development opportunities

We do (optional) company outings frequently!

Full-time role that has flexible hours

Flexible Scheduling

20-30 minutes

Often on the same day

Ability to obtain a license is required

Up to USD $15 per hour, paid weekly

Earn up to USD $15 per hour

On average, contributors earn an additional 7.5% through Missions — Outlier's version of surge pricing. The top quartile boosts their earnings by an average of 11%.

Payments are processed weekly on Tuesdays, covering tasks completed during the previous pay period (Tuesday to Monday at midnight UTC), via PayPal, AirTM, or ACH transfer.

Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project.

Free access to leading LLMs, worth $200+/month

Flexible, no minimum hours

Set your own schedule, whether that's five or 40+ hours per week.

A valid ID and mobile phone from your country of residence

An up-to-date resume that highlights your expertise

A LinkedIn profile showing your educational background and work experience

Currently accepting applicants from: Australia, Canada, Ireland, New Zealand, United Kingdom, and United States.

You must be authorized to work in your country of residence.

Fluent English speaker

Experience writing short, evidence-based explanations or reviews

Pursuing or holding a Bachelor's degree or above