636 Software Writer jobs in Chicago,IL

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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New, Posted 21 hours ago

Account Executive, Energy Storage Controls

IHI Terrasun Solutions

Chicago, IL 60606

Recommended

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Software JOB Training Program

Year Up United

Chicago, IL 60290

$525/wk

Onsite

A high school graduate or GED recipient
Eligible to work in the U. S.
Highly motivated to learn technical and professional skills
Have not obtained a BachelorÊ¼s degree
You may be required to answer additional screening questions when applying

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Senior Salesforce Developer

Federal Home Loan Bank of Chicago

Chicago, IL 60601

New, Posted 2 hours ago

iHire

Maintenance Specialist

Advanced Technology Services

Chicago, IL 60642

New, Posted 5 hours ago

Seasonal Tax Expert - In-Store

Intuit

Chicago, IL 60601

OnsiteBilingual Preferred

An active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN)
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software
Familiarity with Circular 230
Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons
Must reside within the United States
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds

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