774 Support Analyst Software Support jobs in Chicago,IL

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Outside Sales Representative

Waste Connections

La Grange, IL 60525

~ 30 min OnsiteUrgently HiringHealth InsuranceRetirement Benefit

Valid driver's license and reliable transportation

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New, Posted 10 hours ago

D365 Support Analyst (2681)

Carl Buddig & Company

Tinley Park, IL 60477

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Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 32 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support

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Data Analyst - BI & Analytics

WORLDPAC

Oak Brook, IL 60523

$110,000/yr

~ 27 min Onsite

Bachelor's degree in Data Science, Statistics, Mathematics, Business Analytics, Information Technology, Business Administration, or a related field.
5 - 7 years of experience as a Data Analyst, BI Analyst, or similar analytics-focused role.
Strong SQL skills with hands-on experience querying cloud data warehouses (Snowflake strongly preferred).
Demonstrated advanced/expert level experience building dashboards and reports using Power BI, including use of semantic models and Microsoft Fabric.
Experience defining and validating KPIs and business metrics.
Solid understanding of descriptive and basic inferential statistics for business analysis.
Advanced Excel for analysis and modeling.
Understanding data governance, metric standardization, and data quality concepts.
Experience working in agile analytics or BI environments using Jira and Confluence, ServiceNow and/or similar tools.
Strong analytical thinking, attention to detail, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to convey insights clearly to non-technical audiences.

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Cost Engineering & Sourcing Strategy Analyst

Ace Hardware Corporation

Oak Brook, IL 60523

$88,400-$110,700/yr

~ 27 min OnsiteChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bachelor's degree or graduate degree preferred
Experience: Minimum of 3-5 years' prior work experience
Experience developing creative solutions that provide win-win outcomes in difficult or ambiguous situations
Proficient in the use of Microsoft Office Suite
Intermediate to advanced Excel skills with a passion for discovering answers and insights
Experience with sourcing software (Coupa, Jaggaer, etc) a plus
Able to interpret complex, large volume and sometimes contradictory data to develop fact-backed insights and strategies
Demonstrated analytic abilities with an emphasis on critical thinking, root cause analysis, and problem solving required
Ability to collaborate effectively in a cross functional team setting to share insights, co-create outputs and iterate with speed
Demonstrated self-starter and ability to semi-independently run analysis to drive to answers
Clear, proactive and collaborative communicator
Can tactfully address issues with internal and external business partners
Demonstrates poise, composure, presence, communication skills and an understanding of key data drivers to establish rapport and respect with negotiation partners
Experience working in Manufacturing, engineering, commodity trading, sourcing, analytics, forecasting, merchandising, product design, category management, consulting, project management
Able to work in roles involving cross-functional collaboration with Merchandising, Category Management, Finance and Pricing
Education: Applicable fields of study include but are not limited to: Business, economics, engineering, analytics, mathematics, data science, supply chain, purchasing, merchandising, manufacturing, product design

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New, Posted 3 hours ago

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Strategic Pricing Associate Analyst

Canon U.S.A.

Itasca, IL 60143

$54,460-$81,550/yr

Hybrid~ 38 minEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

A Bachelor's degree (Business Administration, Finance, or Accounting preferred) or equivalent experience with zero to two years of prior background entering technical/service-related custom sales quotes and/or purchase orders within a corporate environment.
Proficiency in utilizing computers and software, including Microsoft Office (Excel experience preferred).
Detail-oriented work ethic with strong analytical and problem-solving skills coupled with the ability to prioritize multiple tasks for maximum efficiency in a fast-paced sales support environment without sacrificing accuracy.
Maintain a professional and pleasant phone etiquette to service incoming and outgoing calls.
Excellent organizational, time management, and verbal and written communication skills.
Ability to work independently as well as part of a team.
Overtime required during month's end.
You must be legally authorized to work in the United States.

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Industrial Maintenance Technician

Advanced Technology Services

Bellwood, IL 60104

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Tax Expert - TurboTax Store

Intuit

Chicago, IL 60601

OnsiteBilingual Preferred

You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN)
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes
Minimum of 3 years of paid experience filing 50 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software
Familiarity with Circular 230
Have full availability for a flexible 25–34 hour weekly schedule, including afternoons, evenings, and weekends, with the ability to increase hours during peak seasons
Must reside within the United States
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds

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Demand Planning Analyst

WORLDPAC

Oak Brook, IL 60523

$88,000/yr

~ 27 min Onsite

Bachelor's degree in Supply Chain, Business Analytics, Finance, or related field
5+ years of experience in inventory planning, supply planning, or DC replenishment within distribution or retail
Strong analytical and problem-solving skills with advanced proficiency in Excel, SQL, and data visualization tools (Power BI or Tableau)
Experience with ERP/planning systems such as PTC Servigistics, JD Edwards, SAP, or similar
Deep understanding of multi-echelon inventory environments and DC replenishment dynamics
Proven ability to influence cross-functional partners and drive decisions
Strong communication skills with the ability to translate data into actionable strategies

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