3223 Technical Support jobs in Chicago,IL

$26.90 hourly + mileage reimbursement + phone stipend + sales commission

Base hourly rate is guaranteed for all hours worked and paid bi-weekly.

Earned pay can now be accessed early!

Uncapped commissions based on your sales performance paid bi-weekly

Mileage reimbursement based on IRS guidelines paid weekly

35 dollar phone stipend paid monthly

Paid training

3 weeks paid training where your success is our top priority

Part Time

Part-time role with afternoon and evening availability required

Flexible 4+ day schedule may be available

25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs).

Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays

Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.

A valid driver's license

Satisfactory driving record with at least 1 year driving experience

Ability to provide proof of valid car insurance (excluded: Manhattan)

A personal vehicle (excluding motorcycles).

A personal cellphone

Must provide 25 hours of availability each week across at least 4 days, and at least 1 of those days must fall on a weekend (Saturday or Sunday). Shifts are scheduled between 12:05 PM and 9:00 PM. You may start as late as 4:00 PM, but you must be available to work until 9:00 PM on your scheduled days (end time may vary based on customer needs).

Work a varied 5-day week schedule designed to meet customers on their timeline –this will include evenings, weekends and holidays

Must be comfortable working around household pets

$28.00 - $30.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

On-call support rotation as required

PC and desktop support

Windows operating systems

ServiceNow or similar ITSM/ticketing platform

Hardware and software troubleshooting

Remote technical support

Desktop and peripheral installation/configuration

Basic LAN/WAN networking

Networking protocols and troubleshooting

Minimum of **3 years of experience** supporting customer trouble tickets and troubleshooting PC hardware and software remotely and/or in person.

Strong understanding of PC hardware, software, operating systems, applications, networking, wireless infrastructure, and peripheral devices.

Experience with hardware and software installation, configuration, maintenance, and troubleshooting.

Working knowledge of LAN/WAN networking, servers, workstations, operating systems, and applications.

Associate or bachelors degree in a technical field is preferred; equivalent technical training or professional experience will also be considered.