4505 Technology Counsel jobs in Chicago,IL

$38.00 - $45.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

68 years of experience in IT helpdesk, desktop support, or service desk roles in an enterprise environment.

Strong experience supporting Windows devices, Microsoft 365, Outlook, Teams, printers, VPN, remote support tools, and user account administration.

Hands-on experience with Active Directory, ticketing systems, hardware troubleshooting, software deployment, and endpoint support processes.

Proven ability to diagnose and resolve complex technical issues

Experience mentoring junior team members and working collaboratively across IT teams.

Associates or Bachelors degree in Information Technology, Computer Science, or related field preferred; equivalent practical experience will be considered.