High school diploma or GED required
Minimum of 6 months of call center, customer service, or dispatch experience
Ability to work in a fast-paced call center environment
Basic computer skills and ability to navigate multiple systems
Ability to successfully complete a background check, credit check, and security fingerprinting
Must be available to work any 8-hour shift, Monday through Sunday
Complete a mandatory 3-week paid training program (Week 1 classroom training; Weeks 2–3 supported call handling).
Maintain an average quiz score of 80% or higher and complete all required E-Learning courses.