Xerox DocuCare experience
Managed Print Services (MPS) experience
Experience supporting large printer fleets
Familiarity with service ticketing and fleet monitoring platforms
Inventory and supply management experience
Basic networking knowledge, including printer connectivity and network troubleshooting
Experience with Microsoft Office applications, particularly Excel
Candidates with backgrounds in Xerox DocuCare, Managed Print Services, Office Equipment Support, Desktop Support, or Copier/Printer Technician roles will be especially successful in this position.
Prior experience supporting printers, copiers, or multifunction devices preferred.
Basic networking and printer connectivity knowledge is a plus.
Proficiency with Microsoft Office (Outlook, Excel, Word) preferred.