340 It Help Desk jobs in Clinton,MD

Demonstrates an understanding of basic sanitation procedures
Must be able to follow basic safety procedures due to exposure to hazardous chemicals
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

U.S. Customs and Border Protections

Forest Heights, MD 20745

NAFSA: Association of International Educators

Washington, DC 20005

Associate's degree in information technology or related field, or equivalent combination of education and experience.
Minimum of two (2) years of experience servicing an IT Help or Service Desk, or hands-on experience providing end-user support for web-based applications.
Demonstrated experience in effectively supporting end-users of web-based software applications.
Ability to present ideas with technical language to non-technical audiences as well as the capacity for translating requirements from business owners and customers into technical specifications.
Proven ability to use, teach, and troubleshoot a variety of software applications.
A continuous improvement mindset to proactively identify areas for optimization in processes and systems to implement enhancements that improve overall reliability and efficiency.
Ability to master new systems quickly and to effectively research a wide range of issues when troubleshooting user issues.
Effective and friendly communication skills with the ability to assist users of various skill levels and backgrounds.
Effective team collaborator with excellent oral and written communication skills; at ease leading meetings and trainings.
Demonstrated experience participating in project-based work structures, working on project teams, and managing tasks and timelines.
Ability to prioritize and execute tasks under pressure.