224 Customer Care Manager Remote jobs in Collinwood,TN

$15 per hour

Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below:

Completing certification and servicing at least 10 hours in Week 1: $50

Servicing at least 10 hours in Week 2: $50

Servicing at least 30 hours per week in Weeks 3 and 4: $200

Access to program experts who are available to meet with you upon request

Free certification to provide you with the information you need to be successful as a Customer Service Representative.

Exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Flexible scheduling

Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET.

A minimum of 20 hours per week

Certification runs for 10 days, Monday-Friday, from 10:00 AM – 6:30 PM ET

You'll need a quiet, dedicated workspace

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

A PC with Windows 11 (Macs and Chromebooks are not supported at this time)

At least 8GB of RAM, with at least 4GB available for use

A processor capable of reliably running all required software and programs simultaneously

Up-to-date antivirus software

Dual monitors, each capable of displaying at least 1024 x 768 pixels

A USB noise-cancelling headset

A webcam for your Certification experience

A smart phone to facilitate dual-factor authentication

You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.

We do not currently contract with anyone outside of the US.

Each independent contractor services a minimum of 20 hours per week

At least one year of experience in a call center customer service environment is preferred

Medical office, pharmacy, or non-clinical medical experience is very helpful

Annual stock grant

Hourly Base Pay: $18.00, plus $5.00 per hour training pay.

Eligible for hourly training pay

Annualized incentive target of $18,000/year.

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.

Eligible for an Annual Stock Grant.

Employee stock purchase plan

401(k)

Access to free, year-round money coaches

On-the-job training

Medical, dental and vision insurance

A flexible spending account

Paid time off

Up to 12 paid holidays

Paid parental and family leave

Family building benefits

Back-up care

Enhanced family support

Childcare subsidy

Tuition assistance

College coaching

Short- and long-term disability

Voluntary AD&D; coverage

Voluntary accident coverage

Voluntary life insurance

Voluntary disability insurance

Voluntary long-term care insurance

Mobile service & home internet discounts

Pet insurance

Access to commuter and transit programs

High School Diploma/GED (Required)

At least 18 years of age

Legally authorized to work in the United States

6 months of customer service and/or sales experience, Retail environment. (Preferred)