General medical ethics
Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
Possess or complete Privacy Act and HIPAA, Data-Safeguarding, Anti-Terrorism, Interacting with Government Employees, MHS GENESIS appointment booking, and policy training in a trainer-to-trainer format.
Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointing and referral process.
Possess or complete MHS GENESIS Revenue Cycle and scheduling training.
Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointing function
Possess or complete training on the secure messaging platform and be capable of managing inbox volume.