Demonstrated success providing exceptional customer service in a public-facing, high-visibility, executive-level, or similarly professional environment.
Ability to manage a significant volume of emails, phone calls, requests, and competing priorities.
Ability to maintain confidentiality and appropriately handle sensitive constituent information.
Understanding of government structure, public policy, and the role of elected officials, or the ability to learn these areas quickly.
Ability to interpret complex policies, procedures, regulations, and legal concepts
Strong proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.