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      Director of Enterprise Application Services (Computer Systems Manager, Level 5- Provisional)

      City University of New York

      New York, NY 10025

      ~ 1 hr 6 min Onsite

      • Experience integrating Cloud/SaaS applications in a hybrid environment with Active Directory authentication and managed, automated, and secure data interchange
      • Demonstrated problem‑solver with the ability to cope under pressure and coordinate multiple activities in a dynamic, fast‑paced team environment
      • However, all candidates must possess the eighteen (18) months of administrative or managerial experience described above.
      • Six (6) years of progressively responsible full‑time paid information systems technology experience, at least eighteen (18) months of which shall have been in an administrative or managerial capacity in the areas of computer applications programming, systems programming, information systems development, data telecommunications, data base administration or a closely related area.
      • Experience working with multiple units and/or organizations in highly collaborative projects
      • Excellent management, organizational, customer service, and communication (written and oral) skills; interpersonal skills to interact with all levels of employees, vendors, and partners
      • The ideal candidate will be an enthusiastic hands‑on leader with the ability to take initiative, use sound judgment to make decisions, resolve problems, and work effectively with all levels of internal and external constituents.
      • Ability to prioritize staff responsibilities based on criticality or business impact
      • Experience in an administrative capacity must include, but is not limited to, responsibilities such as: monitoring an IT budget; reviewing and approving IT procurement and invoice payments; reviewing and approving contracts with vendors; monitoring and approving IT projects; setting standards and best practices; risk evaluation (e.g., security, reputational, operational); organizational development; chairing or participating in IT Governance and Advisory committees; and/or overseeing vendor relationship management.
      • Successful track record of IT leadership, team building, execution and delivery including experience leading IT application services groups in applying innovative IT solutions in support of the business
      • Experience working in Higher Education or relevant environment
      • Self‑driven, motivated senior IT leader with strong analytical and problem‑solving skills, and leadership/good executive presence
      • Education at an accredited college or university may be substituted for the general information systems technology experience at the rate of one (1) year of college for six (6) months of experience.
      • 10+ years of relevant experience, including 5+ years in a leadership/management role
      • Ability to plan, establish, manage, and evolve academic/administrative client systems and solutions in support of student and institutional success.
      • Knowledge of ITSM, performing trend analysis, project management framework, and related regulations including FERPA and HIPAA
      • In addition, a master's degree in computer science or a closely related field from an accredited college or university may be substituted for an additional year of the general information systems technology experience.
      • Demonstrated strong technical experience designing, deploying, managing, and maintaining enterprise‑wide technologies and applications.
      • Strong familiarity of Service Oriented Architecture, APIs, front‑end and back‑end technologies, Oracle/MS SQL RDBMS, PeopleSoft, Web Content Management Systems (WCMS), MS Power BI or similar tools, Academic and Student Success technologies.
      • Experience in a managerial capacity must include, but is not limited to, responsibilities such as: strategic planning for an office/division; creating and implementing policies; setting standards and best practices; defining and documenting project scope; root cause analysis with recommendations; collaborating with other managers and executives to define future state of IT program; and/or forecasting.
      • Strong project management skills, with a track record of successful project implementations using the most appropriate methodology (e.g., traditional/waterfall, Agile/Scrum) based on project needs.
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      Direct Support Professional

      The Jewish Board

      Brooklyn, NY 11219

      Bilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

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