High school diploma or equivalent experience.
Experience providing customer service to a diverse clientele over the telephone and via email, providing information, listening to concerns/complaints, and directing callers to appropriate resources.
Experience answering phones, including multi-line systems.
Experience with and practical knowledge in the use of software including Word, Excel, Adobe Pro, basic e-mail, and related computer programs used for spreadsheets, data recording and calculations, and general correspondence including letters, forms, faxes and memos.
Knowledge of modern office equipment (phone systems, projectors, laptops, sound equipment, etc.), modern office practices and procedures.
Competency and practical experience in website management and basic computer issues.
Experience coordinating workshops, special events, and meetings including but not limited to: room or facility preparation for facility users, meeting scheduling and registration, preparation of written materials including copies for meetings, recording registration and dealing with continuing education paperwork.
Demonstrated math skills to perform calculations required for accounting and bookkeeping duties.
Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act).
Must possess a valid California Driver's License to drive a County or University vehicle.
Proof of liability and damage insurance on the vehicle used is required.
The University reserves the right to make employment contingent upon successful completion of the background check.
May require fingerprinting due to the nature of the job responsibilities.
As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
