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Spectrum • Kannapolis, NC

~ 16 min OnsiteUrgently Hiring

LiveOps

Huntersville, NC 28078

Patience, professionalism, and strong problem-solving skills
Wired high-speed internet connection required
USB headset required
Comfortable working independently under contract
Android or Apple smartphone required for authentication purposes
Minimum 1 year of phone-based customer service experience
Strong verbal and written communication skills
Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported)
Ability to navigate multiple systems and accurately document call notes
Complete client-specific certification requirements prior to servicing calls

Macy’s

China Grove, NC 28023

Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
Must be proficient in the use of computers and handheld technology
Prolonged periods of standing/walking around store or department
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
High School Diploma or equivalent
Frequently lift/move up to 50lbs
Ability to work a flexible schedule, including day, evening, weekends, and/or holidays

Amrize

Charlotte, NC 28269

AmeriGas Propane

Charlotte, NC 28217

The ability to use computer and telephone systems, visual, audio, and manual dexterity capabilities are essential to the work
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
One to two years customer service experience; in a contact center preferred
Criminal background check required
Demonstrated understanding of computer-based tools and programs
As a federal contractor, cannot permit employees in certain positions to use medical marijuana; applicants actively using medical marijuana may be denied hire
Must be willing to submit to pre-employment drug screen
Ability to work independently and within contact center teams
Respond to and process all customer calls in a prompt and professional manner
Good problem-solving skills and asks for guidance when needed
High School Diploma or Equivalent
Successful pre-employment drug screen required
Good judgment and independent decision making within assigned authority levels
Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally
Effectively communicates in English - verbal and written
Efficient and accurate use of systems and tools with a strong ability to multi-tasking