1516 Customer Support Agent jobs in Concord,NC

Apply Directly

Tax Expert - On-Site

Intuit

Charlotte, NC 28244

~ 35 min OnsiteUrgently HiringBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred.
Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.
Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230
Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season
Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time
Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle.
Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies
Bilingual (English/Spanish) communication skills are a plus
Experience in holistic tax advisory services beyond tax filing
Must reside within the United States.
Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

SmartExplore AI is experimental.

Recommended

Border Patrol Agent - Entry Level

Customs and Border Protection

Charlotte, NC 28269

$51,632-$92,912/yr

Bilingual Preferred

Recommended

Apply Directly

Inbound Customer Service

Arise Virtual Solutions

Charlotte, NC 28269

~ 35 min Onsite

Experience in a customer-facing Financial Services environment.
Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
Strong ability to follow processes and workflows for compliance.
Skilled and efficient written and verbal communication.
Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
Quiet and secure workspace to manage a consistent flow of calls.
High School diploma or equivalent.
Background check, drug screening, and Photo ID verification required.

SmartExplore AI is experimental.

New, Posted 12 hours ago

Apply Directly

Account Specialist

Spectrum

Charlotte, NC 28202

~ 35 min Onsite

1+ years' of overall work experience, ideally in an office setting
Demonstrated ability to develop positive working relationships with Sales Executives and other cross functional support departments.
Need to be able to adapt to change quickly, as well as be able to prioritize and handle multiple tasks with competing deadlines.
Strong data entry skills and attention to detail
Experience with computer software including MS Office and Spreadsheets with a focus on Excel or Google Sheets
The role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

SmartExplore AI is experimental.

New, Posted 3 hours ago

Recommended

Apply Directly