Undergraduate degree in Business, Supply Chain, Logistics, Transportation, or a related field from an accredited college or university required.
5+ years of transportation, logistics, account management, business development, or related customer-facing experience required, with demonstrated success managing strategic customer relationships.
Deep understanding of transportation, freight operations, transportation networks, pricing strategies, terminal/station environments, and related logistics functions.
Demonstrated experience managing complex customer accounts, leading executive-level discussions, and developing strategic account growth plans.
Strong business acumen with the ability to analyze financial, operational, and customer performance data to support decision-making and growth initiatives.
Proven ability to identify revenue risks, develop retention strategies, lead commercial discussions, and drive profitable customer growth.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.), Salesforce, and web conferencing (Teams, Zoom, Webex, etc.).
Must be comfortable with travel for related meetings/events.