Candidates must reside in the state of Texas.
Full‑time (40 hours per week).
Saturday shifts (9:00am-7:15pm) are required during bullpen (on-the-job training) to support live calls
Full-Time Schedule (40 hours/week).
Every Saturday between 9:00am-7:15pm.
Dedicated, quiet workspace without interruptions.
You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.).
Internet speed of at least 50mbps to 100mbps for downloads and 10mbps for uploads.
Internet service must adequately support the employee's work hours to ensure optimal voice & data quality.
You are required to provide documentation regarding your carrier & internet speed.
Demonstrated ability to uphold productivity and confidentiality in a remote setting.
Regular attendance in virtual team meetings and training sessions.
Availability during standard business hours and flexibility for possible shift adjustments.
Prior customer service experience
High school diploma or GED
Ability to pass a background check and drug screening
Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019