High School diploma/GED required.
Minimum of 2 years' experience within a hospital or clinical environment, an insurance company, managed care organization, other financial service setting, registration, financial counseling, financial clearance and/or customer service in a health care environment.
Working knowledge of patient access, financial counseling, and customer service functions in both acute and non-acute, banking, and financial, department of health and human service settings
Working knowledge of medical terminology and insurance terminology.
Ability to work multiple computer systems such as patient, registration/accounting system, document imaging, scanning, proprietary payer websites and data quality monitoring, both accurately and efficiently.
Knowledge and functions of relationships within a hospital environment.
Completion of a Parkland Workforce Development Training Program may substitute for the required education and experience.
May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
Must be proficient in the use of personal computers, printers, scanners, etc.
Must be able to demonstrate working knowledge of computer software, i.e., Word and Excel Knowledge, Hospital Information/Enterprise Systems, i.e., EPIC.
Medical and insurance terminology.
