1063 General Manager Guest Experience Growth jobs in Dallas,TX

5+ years of experience in a Customer Success, Account Management, or Strategic Consulting role, preferably in a SaaS environment.
3+ years of experience working within a dealership, gaining firsthand exposure to daily fixed and variable operations
Proven track record of driving customer retention, renewals, and upsell expansion.
Experience managing high-value, complex accounts with multiple stakeholders.
Strong consultative and strategic thinking skills, with the ability to translate customer needs into impactful solutions.
Commercial acumen with a data-driven approach to customer success.
Ability to lead by example and support the development of junior CSMs.
Superior organization, prioritization, and attention to detail.
Technical proficiency, including familiarity with CRM platforms, dashboards, and analytics tools.
Automotive industry experience is a plus but not required.
Travel – Willingness to travel domestically up to 50% of the time.
This role involves regular on-site work within dealership environments

Barcel USA

Coppell, TX 75019

ARAMARK

Coppell, TX 75019

Neighborhood Sushi Dallas

Dallas, TX 75219

Forward Air, Inc.

Dallas, TX 75215

Bachelor's degree or an equivalent combination of experience, education, and training to perform the job functions
5+ years in account management or customer success
Experience with portfolios of ~$5–15M annual revenue
Travel 25%