1463 It Help Desk Systems User Support jobs in Dallas,TX

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Application System Analyst II - Converge Information Services

CHRISTUS Health

Irving, TX 75039

~ 22 min OnsiteUrgently Hiring

Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems
2+ years within healthcare, business, or information systems
3+ Years of experience
Solves moderate incidents without direction
Develops new functionality for requests with little direction
Works in a team setting, sharing information and assisting other junior level team members
Possesses detailed healthcare knowledge and systems expertise
Makes decisions regarding own work on primarily routine cases
Works under minimal supervision, uses independent judgment requiring analysis of variable factors
Collaborates with senior team members to develop approaches and solutions
Mentors and may train team members within own functional or application
Associated certifications on area of focus, preferred
For Epic Analysts: Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training

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Senior Systems Engineer - L2/L2+ Support

Gartner

Irving, TX 75039

Application System Analyst Lead - HB/PB/HIM

CHRISTUS Health

Irving, TX 75039

~ 22 min Onsite

Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems
5-7 years of experience within supported healthcare, business, or information systems
Must be proficient in the assigned Epic module or certified upon employment date
Certifications or Proficiencies must stay current by maintaining new version training
Ability to present complex data in meaningful method, i.e., charts, graphs
Ability to adjust to and implement change
Problem Solving skills
Multitasking skills
Work as a team member
Proficient in Microsoft applications including Word, Excel, and PowerPoint
Excellent customer service skills
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Strong organizational skills in managing multiple priorities
Supervisory experience preferred
Preferred 2+ years project management experience or equivalent
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project
Regularly serves as mentor or knowledge resource to peers across community
May have functional supervision responsibilities of other team members
May provide input into performance reviews and corrective actions for team members
May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members
Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues
Works in a team setting, sharing information and assisting other junior team members
Possesses and demonstrates detailed healthcare knowledge and systems expertise
Excellent project management and communication skills, both verbal and written
Able to independently coordinate and lead projects
Lead and coordinate across applications for high impact vendor changes
May be required to travel to perform duties
May be required to work additional hours as needed during critical problems
Pursues professional growth and development through personal reading, seminars, workshops, and professional affiliations to keep abreast of the trends in his/her field of expertise
Leads and coordinates across applications for high impact vendor changes