1217 Matrix Resources jobs in Dallas,TX

Bachelor's degree; OR 4 years of relevant education and/or experience.
10 years of progressive related experience in developing strategies, managing major initiatives to include operational oversight of P&C; claims, fraud investigations, claims litigation/legal process & state regulation requirements and delivering results within a complex matrix environment.
6 years of people leadership experience in building, managing and/or developing high-performing teams.
Experience collaborating with key internal and external resources, business partners and stakeholders (including federal/state agencies and Industry Associations/Bureaus), influencing decisions and managing teams to achieve strategic goals.
Demonstrated success in leading and developing the delivery of cross-functional programs, strategies, and teams ensuring that USAA establishes, deepens, and retains a best-in-class fraud prevention, detection, and investigation posture in a complex and highly regulated environment.
Executive-level business and technical acumen in the areas of effective claims investigations, claims risk and compliance, integrated change management and front-line communications leading to operational excellence.
Demonstrated knowledge and compliance with state laws and regulations pertaining to insurance fraud, good faith claims handling or affirmative litigation.
Comprehensive knowledge of industry-related competitive/regulatory environment and claims/insurance operational risk.
Experience applying expert P&C; knowledge, collaborating with key resources and stakeholders, influencing USAA decisions, and managing work to achieve strategic goals.

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New, Posted 10 hours ago

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Analyst/Sr Analyst, Customer Experience Research

American Airlines

Fort Worth, TX 76101

~ 44 min Onsite

Bachelor's degree in marketing, behavioral science, business, human‑centered design, or a related field, or equivalent experience.
3 years of experience in quantitative research, customer insights, service design, or related disciplines.
Experience with mixed methods research and integrating qualitative and quantitative research together.
Experience conducting advanced analytics with survey data.
Proficiency with research tools such as Qualtrics, UserTesting, or similar platforms, and research communities.
Customer journey and service design principles
Familiarity with airline operations and customer touchpoints
Strong communication, presentation, and storytelling skills
Project management and stakeholder collaboration
Data visualization and insight reporting

SmartExplore AI is experimental.

New, Posted 4 hours ago

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Dispatcher - Intermodal

Forward Air, Inc.

Dallas, TX 75215

$62,000/yr

Onsite

$62,000 annually, can be discussed based on experience

SmartExplore AI is experimental.

New, Posted 10 hours ago

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Analyst/Sr Analyst, Customer Experience Research

American Airlines

Fort Worth, TX 76101

~ 44 min Onsite

Bachelor's degree in marketing, behavioral science, business, human‑centered design, or a related field, or equivalent experience.
3 years of experience in quantitative research, customer insights, service design, or related disciplines.
Experience with mixed methods research and integrating qualitative and quantitative research together.
Experience conducting advanced analytics with survey data.
Proficiency with research tools such as Qualtrics, UserTesting, or similar platforms, and research communities.
Customer journey and service design principles
Familiarity with airline operations and customer touchpoints
Strong communication, presentation, and storytelling skills
Project management and stakeholder collaboration
Data visualization and insight reporting

SmartExplore AI is experimental.

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