Undergraduate degree in a related field from an accredited college or university required.
8+ years of progressive experience in strategic account management, enterprise customer success, business development, or related customer-facing leadership roles.
Proven success managing complex customer portfolios with annual revenues of approximately $15M to $50M+ while consistently achieving retention and growth objectives.
Deep expertise in supply chain, logistics, transportation, and distribution solutions
Deep expertise in logistics, transportation, supply chain management, contract logistics, warehousing, distribution, or related industries.
Demonstrated success developing and executing account growth strategies that drive revenue expansion, customer retention, and profitability.
Experience leading cross-functional teams and driving alignment across Sales, Operations, Finance, IT, Solutions Design, Engineering, and Implementation functions.
Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Must be comfortable with travel for related meetings/events.