High school diploma or equivalent.
Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.
Knowledge of medical terminology, insurance practices, and billing procedures.
Proficiency in basic computer skills, including data entry and word processing.
Ability to maintain confidentiality and follow privacy policy/procedure.
Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
Position requires standing and walking during each shift.
Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.