Able to lift 40 lbs. without assistance
Standing for full shift
Bachelor's degree in Electronics, Engineering, Physics, Chemistry, or related technical field
2+ years of hands-on technical experience installing, troubleshooting and repairing Chromatography or Mass Spectrometer equipment experience
Experience documenting service activities and preparing detailed reports
Ability to effectively train and support customers with equipment operation
Adherence to safety protocols and quality standards
Demonstrated success in meeting customer satisfaction goals
Proficiency with Microsoft Office suite and service management software
Physical ability to lift up to 50 lbs. and work in various laboratory environments
Must be legally authorized to work in the United States without sponsorship now or in the future
Must be able to pass a comprehensive background check and drug screen
Must have a valid driver's license