656 Remote Chat Rep jobs in Denton,TX

Minimum of one year of consistent inbound call support experience in a customer-facing Financial Services environment (within the past two years).
High School diploma or equivalent.
Background check, drug test, and fingerprinting required.
Agree and consent to the Fair Credit Reporting Act Disclosure & Authorization, FBI Individual Rights, and Consent for Collection of Biometric Data before fingerprints can be submitted.
Photo ID verification is also required.
NEW: Lower tech requirement! Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8 GB RAM).
Windows 11 (most recent version, fully patched with no pending updates).
8 GB RAM or greater.
Intel® Core i5 processor (6th generation or above), 4 cores, 2.4 GHz or higher.
Dual monitors required.
Webcam required-you must be on camera during all class and engagement activities.
Hardwired Ethernet connection required.
Apple or Android cell phone for secondary code verification.
YubiKey hardware security token-provided by the client to protect access to systems and support one-time password (OTP) verification.

ACSC Management Services

Coppell, TX 75019

Bilingual skills in English and Spanish, are required.
High school diploma or GED
Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019
Ability to pass a background check and drug screening
Dedicated, quiet workspace without interruptions.
You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.).
Modem/Router must be in the same room as the computer equipment with an internet speed of at least 50 mbps to 100 mbps for downloads & 10 mbps for uploads.
Internet service must adequately support the employee's work hours to ensure optimal voice & data quality.
A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
Demonstrated ability to uphold productivity and confidentiality in a remote setting.
Regular attendance in virtual team meetings and training sessions.
Availability during standard business hours and flexibility for possible shift adjustments.