A bachelor's degree in Business, Operations Management, Construction Management, or a related field, or equivalent experience in field operations, skilled trades, or contractor management.
8+ years in operations, field service, or contractor management roles with experience overseeing distributed third-party subcontractor networks across multiple geographies. We are looking for someone who has managed external crews performing installation work at real scale.
A proven track record designing contractor vetting criteria, certification and tiering frameworks, performance scorecards, and formal subcontractor agreements from scratch.
Strong working knowledge of independent contractor classification, licensing, insurance, and compliance frameworks across multiple jurisdictions including the ability to navigate complex regulatory environments as we enter new markets.
Hands-on experience configuring or administering field service management or CRM platforms such as HubSpot, Zuper, or ServiceTitan at the workflow design and data ownership level, not just as an end user.
The ability to travel up to 75% on an ongoing basis.
