1772 Software Support Analyst jobs in Denver,CO

$69,600.00 - $84,999.99

The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term/Long-Term Disability Insurance

Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

Paid Time Off (including sick, holiday, vacation, etc.)

Tuition Reimbursement

Growth Opportunities

Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

On-site Café with Catering Option for Busy Lifestyles

24/7/365 On-site Gym and Lockers, Free for Use to All Employees!

Bike Racks

As allowed by applicable law, this role may need to perform late night, weekend, or holiday coverage due to month, quarter and year end requirements.

Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.

Full time

Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.

Sign-on payments

Restricted stock units (RSUs)

39.08 - 68.41 USD hourly

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D; insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave

Mentorship and other career-advancing resources

Ongoing events and learning experiences

Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

This position may shift work that will include days/nights/weekends/holidays.

This position requires that the candidate selected be a US Citizen

Must currently possess and maintain an active TS/SCI security clearance with polygraph.

Lifting and moving material up to 49 pounds each

Working in cramped and/or elevated locations

Bending, lifting, stretching, and reaching

Standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation

Work in a noisy environment

High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+

2+ years of server hardware troubleshooting and repair experience, or experience in networking

Current, active US Government Security Clearance of TS/SCI with Polygraph

Associate's degree in IT-related field or equivalent professional or military experience

Active Security+ certification or ability to obtain one within 90 days of start.

Up to USD $15 per hour, paid weekly

Earn up to USD $15 per hour

On average, contributors earn an additional 7.5% through Missions — Outlier's version of surge pricing.

The top quartile boosts their earnings by an average of 11%.

Payments are processed weekly on Tuesdays, covering tasks completed during the previous pay period (Tuesday to Monday at midnight UTC), via PayPal, AirTM, or ACH transfer.

Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project.

Free access to leading LLMs, worth $200+/month

Flexible, no minimum hours

Work flexibly from anywhere, anytime, with no minimum hours. Set your own schedule, whether that's five or 40+ hours per week.

A valid ID and mobile phone from your country of residence

An up-to-date resume that highlights your expertise

A LinkedIn profile showing your educational background and work experience

Currently accepting applicants from: Australia, Canada, Ireland, New Zealand, United Kingdom, and United States.

You must be authorized to work in your country of residence.

Fluent English speaker

Experience writing short, evidence-based explanations or reviews

Nice to have: Pursuing or holding a Bachelor's degree or above

The pay range for this position is $50.00 - $60.00/hr.

Medical, dental & vision

401(k)/Roth

Insurance (Basic/Supplemental Life & AD&D;)

Short and long-term disability

Health & Dependent Care Spending Accounts (HSA & DCFSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Health Spending Account (HSA)

5 Days Per Week

This role requires onsite attendance 5 days per week at one of the approved office locations listed above.

Candidates must be authorized to work in the United States without sponsorship requirements.

Strong business analysis and requirements gathering experience