DHS Section 508 Trusted Tester certification
Experience remediating PDFs with Adobe Acrobat Pro
Experience applying federal plain-language guidelines (Plain Writing Act of 2010)
Experience writing IT change management or release communications
Experience supporting an enterprise IT platform migration (e.g., Microsoft 365 to Google Workspace)
Experience authoring content in SharePoint or Google Sites
Experience supporting a federal agency, preferably DOT
Familiarity with responsible use of AI writing tools (e.g., Gemini, NotebookLM) in a federal environment