273 Guest Services jobs in Dothan,AL

Pilot Company

Dothan, AL 36301

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned
Pay Rates Starting between: $11.95 - $16.95 / hour

Pilot Flying J

Dothan, AL 36301

ARAMARK

Bonifay, FL 32425

Aflac

Dothan, AL

Sonic Drive In

Dothan, AL 36301

Nonexempt
Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
Move and stock food product weighing up to 50 pounds
Regular attendance
Skating Carhop: Complete Skating Carhop training requirements
Perform duties while on roller skates
Time/Shift Expectations: Irregular hours; nights; weekends; and holidays
Knowledge/Skills: General restaurant or retail knowledge
Basic math and reading skills
Effective verbal and written communication skills
Ability to follow directions
Customer service and multi-tasking skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions