2016 Unix Remote jobs in Downers Grove, IL
New, Posted 9 hours ago
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Service Titan Software Support Analyst

Ace Hardware Home Services

Oak Brook, IL

~ 18 min OnsiteUrgently HiringChildcare AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • 3-5 years of experience with ServiceTitan software, including comprehensive usage of key features and modules.
  • Stakeholder management expertise, with experience managing relationships and expectations across internal teams and external partners.
  • Strong troubleshooting abilities to address and resolve both technical issues and process-related challenges efficiently.
  • Technical proficiency with software tools like ServiceTitan, Intacct, Monday.com, and Microsoft Office Suite.
  • 3+ years of experience in the service industry, with a solid understanding of industry-specific workflows.
  • Strong hands-on experience with Intacct, including working knowledge of Accounts Receivable (AR), Accounts Payable (AP), and other accounting processes.
  • Strong analytical skills, with the ability to diagnose issues, spot trends, and implement data-driven solutions.
  • Proven ability to manage inventory processes within ServiceTitan, such as stock tracking, ordering, and reporting.
  • Proficient Excel skills, including the ability to use functions such as VLOOKUP, PivotTables, SUMIF, and various data analysis techniques.
  • Bachelor's degree in Information Technology or a related field, or equivalent work experience.
  • Experience with customer support tools and ticketing systems, with an understanding of escalation processes.
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Benefits Specialist - Remote (Virtual)

Macias Organization

Downers Grove, IL

Remote

  • 65,000-80,000
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