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• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
Effective at balancing customer needs and performance goals. (Required)
Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
Legally authorized to work in the United States
High School Diploma/GED (Required)
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred
Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs
Medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays
At least 18 years of age
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Also responsible for other duties/projects as assigned by business management as needed
Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
Tuition assistance, college coaching, short- and long-term disability, voluntary AD&D; coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance

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Team Lead, Market Operations - Eugene, OR

CARVANA

Eugene, OR 97402

Background Check

Driver License

~ 48 min OnsiteEducation AssistanceHealth InsuranceRetirement Benefit

Excellent interpersonal and leadership skills
Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves
3+ years of management experience
Proven history of developing and coaching employees
Must be able to read, write, speak, and understand English.
Requires to work in outdoor weather conditions.
The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
Frequent driving requires excellent visual activity and manual dexterity.
5+ years work experience in a customer facing team environment
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
Frequently communicates with customers and must be able to exchange accurate information.
Hiring is contingent on passing a complete background check.
Willingness to work on weekends