61 Call Center Agent jobs in Drake, ND

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Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)

United States Customs and Border Protection

Harvey, ND 58341

$51,632-$92,219/yr

Bilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

New, Posted 1 day ago

Border Patrol Agent (BPA) - Experienced (GL9 / GS11)

U.S. Customs and Border Protection

Velva, ND 58790

$63,148-$120,145/yr

Bilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

Border Patrol Agent

US Customs and Border Protection

Rugby, ND 58368

$51,632-$92,219/yr

~ 57 min OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;
Or will receive a bachelor's degree with Superior Academic Achievement.
Residency : You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Relocation may be required.
Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in _any field_ leading to a bachelor's degree from an accredited college or university;
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Citizenship : You must be a U.S. Citizen to apply for this position.
**OR** A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one year of specialized work experience that shows you have the skills necessary to: Make sound judgments and decisions in the use of firearms.
Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university;
After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses.