436 Desktop Support Analyst jobs in Durham,NC

U.S. Navy

Raleigh, NC 27610

US Navy

Rolesville, NC 27571

UNC Health

Chapel Hill, NC 27514

High School Diploma or General Education Development (GED)
Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
Basic Life Support (BLS) certification
Must be fluent in verbal and written English language

Spectrum

Morrisville, NC 27560

Two-year degree or certificate with emphasis in telecommunications or IT
2+ years of experience in a 24x7 Operations Center
2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles
2+ years of experience in NOC, dispatch, call center or help desk support
Ability to read, write and speak English
Knowledge of HFC network concepts, DOCSIS and end-user support principles
Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues
Ability to collaborate effectively within a team environment
Practical problem-solving skills and the ability to address situations with limited standardization
Proficiency with desktop computer hardware and software monitoring tools for network performance analysis
Ability to write routine reports and correspondence and produce reports outlining network trends
Capability to distinguish and identify various colors for alarm state identification in current tools and software

Sevita

Apex, NC 27502

High School Diploma or equivalent
Valid Driver's license and access to a registered vehicle with proof of insurance

Design Within Reach

Raleigh, NC 27601

Teladoc

Durham, NC

Remote - Work From Home
1099 Independent Contractor
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
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