793 Retail Operations Analyst jobs in Durham,NC

Two-year degree or certificate
Industry recognized Professional Level Network Certification or equivalent work experience
3+ years network troubleshooting in a 24x7 Operations Center
3+ years NOC, Dispatch, Call Center Tier or help desk support experience
2+ years wireless access point and wireless router experience
1+ year managing a 24x7 Operations Center
1+ year commercial Wi-Fi networks experience
Ability to read, write, speak and understand English
Ability to manage a diverse employee base
Organizational and motivational skills, prioritizing work
Effective customer service skills and initiative
Work effectively across organizational boundaries to resolve issues
Positive contribution to process improvement teams and system/software implementation projects
Review, analyze and audit reports and information for accuracy and efficiency
Collect data, establish facts and draw valid conclusions to solve problems
Interpret technical instructions and reports
Understanding of HFC, WiFi, Fiber Optic and Converged networks
Proficient with Microsoft Office Suite, Instant Messaging, Webex
Proficient with monitoring and ticketing tools such as Remedy
Familiarity with Spectrum products and services
Ability to write routine reports and correspondence
Distinguish and identify colors for alarm states in tools and software
Shift: Wed-Sun, 11:00 pm-9:00 am
Office-based role
Operate in a 24x7 Network Operations Environment
After-hours on-call responsibilities
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

SmartExplore AI is experimental.

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Information Technology Professional (IT Support)

U.S. Navy

Durham, NC 27713

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Air Interdiction Agent New Hire Sign-On Incentives

U.S. Customs and Border Protections

Durham, NC 27713

$88,509-$163,996/yr

New, Posted 2 hours ago

Recommended

Entry Level Sales

Spectrum Careers

Cary, NC 27513

$100,000/yr

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Loss Investigation Security Agent

Sheetz

Raleigh, NC 27601

~ 31 min Onsite

High School Diploma/GED required
Minimum 2 years' experience as a security guard, in loss prevention, or related field required

SmartExplore AI is experimental.

Recommended

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Sales Specialist (Durham, NC)

Dealer Tire

Durham, NC 27713

$30.85/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

2+ years of sales experience in a goal-driven, customer-facing environment
Proven ability to hit or exceed sales targets
Strong communication and relationship-building skills
Comfortable working in a fast-paced, high-volume environment
Basic computer skills (order systems, CRM tools)
This role requires a consistent 40-hour work week

SmartExplore AI is experimental.

New, Posted 1 day ago

Recommended

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Entry Level Retail Merchandiser (Get Paid Next Day!)

SPAR Group

Franklinton, NC 27525

~ 40 min OnsiteFlexible Schedule

Experienced Retail Merchandisers
Smartphone or tablet (Android or iOS) with internet access
Active email address for project communication and reporting
Reliable transportation for travel between assigned retail locations
Ability to lift and carry up to 40 pounds repeatedly
Ability to bend, stoop, reach, kneel, and stand for extended periods
Ability to read and execute planograms and merchandising instructions
Ability to submit project completion reports and photos on the same day work is performed

SmartExplore AI is experimental.