734 Senior Manager Software Development jobs in Durham,NC

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Vice President, Software Engineering - Contact Center Platform

Fidelity Investments

Bahama, NC 27503

~ 24 min OnsiteUrgently Hiring

15+ years of IT experience, including senior technology leadership roles with enterprise-wide responsibility.
Proven success leading large, globally distributed engineering organizations delivering mission-critical contact center or real-time communications platforms.
Deep domain expertise in contact center technologies, including IVR, workforce management, omni-channel routing, and customer interaction platforms.
Strong technical foundation in telephony and real-time communications, including SIP, RTP, PBX, VoIP, and open-source voice platforms, with the ability to guide architectural decisions at scale.
Demonstrated leadership in defining and governing cloud-native, microservices-based platforms and API ecosystems across the enterprise.
Experience driving adoption of speech recognition, conversational AI, and real-time data platforms to enhance customer and associate experiences.
Executive-level understanding of DevOps, CI/CD, production operations, resilience engineering, and cost optimization in highly regulated, always-on environments.
Exceptional leadership, communication, and influence skills, with a track record of translating complex technology strategy into measurable business impact.

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Director/Senior Director, Technical Lead Forward Deployed Engineer

KPMG

Raleigh, NC 27609

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AOC Senior HUMINT Instructor/Content Developer

Cherokee Federal

Durham, NC

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Senior Associate, AI Application Developer

KPMG

Raleigh, NC 27609

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Director, Software Engineering

Fidelity Investments

Cary, NC 27518

~ 28 min Onsite

Bachelor's or master's degree with 12 years of knowledge and experience working in software and cloud infrastructure engineering with various technology platforms.
Experience Handling INC management / Problem Management of Tier 0 platforms and driving 24x7 operational excellence.
Experience managing business priorities and understanding how to make tradeoffs when considering pace over perfection.
Proven expertise leveraging AWS cloud services to architect and deliver production‑grade, cloud‑native systems, with hands‑on experience designing and building containerized applications using Java and Micronaut.
Assist VP of Engineering in developing and implementing a multi-year technology strategy for Authorization platforms aligned with enterprise priorities.
Experience directing technical teams in an Agile/Scrum environment.
Lead modernization of authorization components, migrating from legacy mainframe implementations to cloud‑native, policy‑driven, and scalable architectures.
Engineering Excellence Champion best practices in system design, development, and operations—emphasizing scalability, compliance, and fault tolerance.
Cross-Functional Collaboration Align engineering efforts with business priorities and partner across product, infrastructure, and security teams to deliver integrated solutions.
Innovation and Culture Foster a culture of technical excellence, innovation, and continuous improvement across globally distributed teams.
Architectural Influence Drive architectural decisions that enhance the security posture and operational scalability of enterprise platforms.
Solid leadership skills with the ability to Hire, Coach and develop new technical talent.
You are comfortable working in an agile environment

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