2863 Hr Assistant jobs in East Rutherford,NJ

Customer Service Representative - Remote
You'll be the primary point of contact for our users, delivering exceptional support
Respond to inquiries via chat, email, and phone
Diagnose and resolve technical issues related to the ProboTalent platform
Escalating complex problems to specialized teams when needed
Accurately record all customer interactions and resolutions within our CRM system
Guide users through platform functionalities and share best practices for leveraging AI in their recruitment processes
Respond to inquiries via chat, email, and phone, providing clear, concise, and empathetic solutions
Be a User Champion
Tech Troubleshooter
Educate & Empower
Document Everything
Collaborate for Improvement
Proactive Problem Solver
CRM & Helpdesk Experience
You're comfortable with CRM software and helpdesk tools for efficient case management
Continuous Learner
Feedback Provider
You have a proactive mindset, eager to learn new technologies and adapt to evolving product features
Be the primary point of contact for our users, delivering exceptional support
Active Listener
Multitasking Master
Analytical Mindset

ALDI

Edison, NJ 08817

Sanctuary for Families

New York, NY 10025

Bachelor's degree or relevant work experience
Two (2) years' work experience in legal/social services preferred
Proactive, efficient, accurate, and highly organized self-starter who thrives in a fast-paced environment; able to juggle multiple priorities
Excellent communication skills, both oral and written
Knowledgeable in legal systems & their impact on survivors of trauma and individuals from marginalized backgrounds
Computer literacy (including MS Word, MS Excel, MS PowerPoint, MS Outlook, and Adobe and internet research) in remote and in-office settings,. Salesforce is a plus
High level of integrity, and professionalism
Fast learner and strong work ethic
Proficiency in a community language, in addition to English, is preferred but not required