154 Programmer Analyst jobs in Edinburg, TX
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Call Center Workforce Management Real Time Analyst

Teleperformance

Mcallen, TX 78503

OnsiteUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

  • 6 months of Call Center Operations or Workforce experience a must
  • Must pass mandatory background checks which may include pre-screenings, illegal drug tests, and credit checks
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Call Center Quality Assurance Analyst

Teleperformance

Mcallen, TX 78503

~ 21 min OnsiteUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

  • Previous call center experience with four (4) or more of the following: Bachelor's degree or equivalent experience, 6 plus months experience as an inbound call center customer service representative, 6 plus months experience as a mentor, trainer, or acting supervisor, 6 plus months of previous quality assurance experience
  • High level of expertise in company and client policies, tools, applications, and practices
  • Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit checks
  • Must be extremely detail oriented with the ability to develop thorough corrective and preventative plans
  • Must be at least 18 years old
  • Analytical and problem-solving skills
  • Experience with creating or compiling reports using various sources of data
  • Ability to assess individual and team performance
  • Ability to analyze and identify agent trending
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Quality Control Analyst

Manpower Group

Mcallen, TX 78503

~ 21 min Onsite

  • Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms
  • Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols
  • Quality Control Analyst
  • Conduct stability sample tests
  • Conduct tests to determine quality of raw materials
  • Calibrate, validate, or maintain laboratory equipment
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