337 Telecommunications jobs in Elgin,IL

High School Diploma or GED equivalent
Minimum 5 years of industry related experience
Must have experience working in the automotive business offices or a state title department
Minimum 1 year of leadership/supervisory experience
Demonstrated knowledge of state motor vehicle regulations
Proven ability to multitask while maintaining attention to detail
Ability to effectively delegate tasks to team members.
Confidentiality and integrity while handling sensitive information
Proven ability to manage deliverables and metrics against aggressive targets and timelines
Proficiency with computer systems and applications
Ability to maintain high volume and high-quality content in a fast-paced environment.
Ability to communicate and interact with others effectively in a professional, courteous manner.
Ability to communicate clearly and concisely, both written and oral
Ability to multitask and prioritize effectively
Ability to resolve complex issues with guidance from others
Hiring is contingent on passing a complete background check.
The physical activity requirements of the position range from Light to Medium Physical Work.
Constant - standing, watching, touching, listening, walking, talking
Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving
Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies
Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions.
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations.
To be able to do your job at ADESA, you must be able to read, write, speak, and understand English.

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jobsinlogistics.com

Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 39 minHealth InsuranceRetirement Benefit

Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
Perform IT operational and maintenance tasks, as assigned
Perform audits and documentation for IT inventory (hardware and software) and system access
Responsible for user registration and role setting for business systems
Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
Deploy and administer technology solutions
Collaborate with Global and other regional technology teams for solutions
Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
Highly motivated with the ability to work independently and as part of a team
Ability to evaluate data, analyze, and problem solve.
Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
Some travel and flexibility in work hours is required.
Ability to take part in on-call rotation is required.
2+ years of modern systems management
2+ years of application and cloud service management
3+ years of desktop and application IT Support
3+ years customer service experience in IT Support