1861 Service Advisor jobs in Everett,MA

ActionLink

Waltham, MA 02451

North Easton Savings Bank

Whitman, MA 02382

A high school diploma or equivalent
Minimum 2 years' experience in a customer-facing retail banking environment
Exceptional customer service skills with the ability to build rapport quickly
Strong verbal and written communication skills with clear, professional phone etiquette
Comfort working with computers, including data entry and web-based applications
The ability to navigate multiple systems while maintaining engaging customer conversations
Strong attention to detail and a commitment to protecting confidential information
A collaborative mindset with a focus on achieving service, quality, and sales goals

Brodie's

Peabody, MA 01960

Mecha Noodle Bar

Boston, MA 02210

New Horizons Communications

Concord, MA 01742

John Fraser Restaurants - Winthrop Center

Boston, MA 02115

Adecco

Boston, MA 02115

Previous call center experience required.
High School Diploma or equivalent required.
Typing speed of 40+ WPM preferred.
Handle a high volume of inbound calls (200–300 calls per shift) from hospitals and private medical offices.
Follow structured call scripts while providing professional, empathetic customer service.
Triage incoming calls based on urgency, including emergency situations.
Page on-call medical staff for urgent or critical requests.
Support hospital teams with after-hours communication.
Maintain and update schedules, databases, and directories.
Accurately document all calls while working across multiple computer systems.
Handle confidential patient information in compliance with HIPAA and company policies.
Medical call center experience preferred.