1700 It Service Delivery Analyst jobs in Fairfield,OH

Salary + bonus (if applicable)

$132,200.00 - $165,300.00 / year

Full time

Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science, Software Engineering, other STEM field or 7+ years relevant years of experience/education.

Strong experience in enterprise IT operations, IAM operations, cybersecurity support, or similar technical support environment.

Hands-on experience supporting SailPoint IdentityIQ, SailPoint Identity Security Cloud, itAccess, or comparable IAM /Sailpoint platforms.

Ability to read, understand, or troubleshoot Java / BeanShell scripts and SailPoint-related configuration; hands-on development is helpful but not required for this role.

Strong understanding of IAM concepts, including identity lifecycle, access provisioning, access reviews, entitlements, roles, workflows, policy violations, and ownership models.

Experience with ITIL-based incident, problem, change, and escalation management.

Experience using ServiceNow or similar ticketing / workflow management platforms.

Ability to work hybrid schedule in Cincinnati, OH based office.

Scripting, BeanShell, and Java understanding are preferred for troubleshooting and configuration analysis, but this is not intended to be a full developer role.

Experience with Privileged Access Management platforms such as CyberArk, Delinea / Centrify, BeyondTrust, or similar.

Knowledge of privileged account onboarding, vaulting, privilege elevation, session governance, privileged account ownership, and control monitoring.

Experience with SailPoint IdentityIQ areas such as application onboarding / offboarding, certifications, tasks, reports, lifecycle events, workflows, rules, roles, access provisioning, and password management.

Familiarity with connectors such as SAP, SAP Java, Oracle, Active Directory, Enterprise Directory, or similar.

Familiarity with identity data models, entitlement mapping, application ownership, privileged account discovery, and governance metadata.

Familiarity with cloud environments such as Azure, AWS, or GCP.

Experience with server, database, Linux, Windows Server, or middleware operations.

Scripting, automation, dashboarding, or data analysis capability.

ITIL Foundation, SailPoint certification, PAM certification, cloud certification, or CISSP / cybersecurity certification preferred.

$18.50 - $29.00/hr

Most drivers earn **$18.50 - $29.00** an hour*

You also get to choose which weekday(s) you get paid.

You can decide to get paid every day to get your money faster, or pick just one day so you can streamline your finances.

Any tips you receive

*Most drivers earn **$18.50 - $29.00** an hour.

With Amazon Flex Rewards, you have access to perks that include cash back and exclusive savings on essential items you may need as an Amazon Flex delivery partner.

From tires, fuel and auto services to slip-resistant shoes – plus tools to help navigate insurance, expenses, and taxes – there are plenty of ways to save money and time.

You only deliver when you want to

Choose the delivery blocks that fit your schedule

You must be 21 years old

Have a valid U.S. driver's license

Access to a mid-sized or larger vehicle

Have an iPhone or Android smartphone