Education: Undergraduate degree in a related field from an accredited college or university required.
Experience: 8+ years of progressive experience in strategic account management, enterprise customer success, business development, or related customer-facing leadership roles.
Proven success managing complex customer portfolios with annual revenues of approximately $15M to $50M+ while consistently achieving retention and growth objectives.
Deep expertise in logistics, transportation, supply chain management, contract logistics, warehousing, distribution, or related industries.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
Environment: Remote; must be comfortable with travel for related meetings/events.