Currently, this role is required to be onsite for one week (M-F, all 5 days) out of every four weeks.
Minimum 1 year of customer service experience
High School diploma or GED required
Proficiency in navigating and troubleshooting basic technology issues or systems.
Post training must be able to work an 8hr shift between the hours of 10am – Midnight EST
Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.