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Software Technical Support

Florida

2701 Software Technical Support jobs in Florida

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Business Technical Support I

Spectrum

Orlando, FL 32810

Onsite

A comprehensive pay and benefits package
Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent
New, Posted 15 hours ago
Mission Systems Software Developer (Experienced & Senior)

Boeing

Daytona Beach, FL 32114

New, Posted 22 hours ago
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Tech Support Specialist

Optum

Miami, FL 33135

$20-$36/hr
OnsiteHealth InsuranceRetirement Benefit

The hourly pay for this role will range from $20.00 to $36.00 per hour
Comprehensive benefits
A comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
High school diploma or equivalent
Minimum age of 21 years
1 year of experience in laptop repair and software updates
1 year experience with Microsoft office apps especially with word and excel
1 year of customer service experience in a medical or technical facility
Candidates are required to pass a drug test before beginning employment.
Knowledge of Emergency Services billing requirements
Ability to analyze and provide statistical data related to EMS services, including:
New, Posted 7 hours ago
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Work From Home Phone Support - Healthcare - 1099 Contractor

NexRep

all cities, FL

$15/hr
RemoteFlexible ScheduleHealth Insurance

$15 per hour
Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below:
Completing certification and servicing at least 10 hours in Week 1: $50
Servicing at least 10 hours in Week 2: $50
Servicing at least 30 hours per week in Weeks 3 and 4: $200
Access to program experts who are available to meet with you upon request
Free certification to provide you with the information you need to be successful as a Customer Service Representative.
Exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!
Flexible scheduling
Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET.
A minimum of 20 hours per week
Certification runs for 10 days, Monday-Friday, from 10:00 AM – 6:30 PM ET
You'll need a quiet, dedicated workspace
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of RAM, with at least 4GB available for use
A processor capable of reliably running all required software and programs simultaneously
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A webcam for your Certification experience
A smart phone to facilitate dual-factor authentication
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.
We do not currently contract with anyone outside of the US.
Each independent contractor services a minimum of 20 hours per week
At least one year of experience in a call center customer service environment is preferred
Medical office, pharmacy, or non-clinical medical experience is very helpful
New, Posted 1 hour ago
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Customer Support Technician

TEKsystems

Pompano Beach, FL 33060

$22-$27/hr
OnsiteHealth InsurancePaid Time OffRetirement Benefit

$22.00 - $27.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D; for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Participate in after-hours (evening & weekend) on-call rotation
Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday.
Minimum two years experience in customer service and quality assurance.
Previous experience using a ticketing system that manages support requests and monitoring trends.
Experience with scripting and automation.
Strong technical troubleshooting skills with hardware and software issues.
Understanding help desk processes and service management principles.
Education: Associates or Bachelors Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience: 1 to 3+ years of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills.
Ability to lift up to 50 pounds
O Virtual Meeting Applications knowledge preferred (MS Teams, Cisco Webex, Zoom, GoTo, etc.)
O Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)
IT Enterprise experience is preferred
High school diploma or equivalent; additional certifications or relevant education is a plus.
New, Posted 1 day ago
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IT Technician

GREAT WOLF LODGE

Naples, FL 34117

OnsiteChat NowPaid Time Off

$22
$22 annual base salary
Annual bonuses
Participate in job related training, classes, conventions, seminars and personal knowledge enrichment opportunities as directed
A Paid Time Off policy
Associates degree in IT or related field (or equivalent combination of education/experience)
Strong support knowledge of O365, Microsoft Office, network technologies and concepts (TCP/IP, SMTP and Ethernet, Wide Area Networks), desktop/mobile OS and hardware as well as audio/visual support experience
Demonstrated proficiency in Microsoft Office suite
Successful completion of criminal background check and drug screen
Able to lift up to 20 lbs.
Able to bend, stretch, and twist
Able to stand or sit for long periods of time
Microsoft Certification
Previous IT experience in hotel/resort/theme park industry
SCCM administration, and a working knowledge of Cisco and server virtualization
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Technical Writer (Remote)

Outlier

Miami, FL 33186

$15/hr
Remote

Up to USD $15 per hour, paid weekly
Earn up to USD $15 per hour
On average, contributors earn an additional 7.5% through Missions — Outlier's version of surge pricing. The top quartile boosts their earnings by an average of 11%.
Free access to leading LLMs, worth $200+/month
Collaborate with experts in your field to push the boundaries of pre-release models
Flexible, no minimum hours
Set your own schedule, whether that's five or 40+ hours per week.
A valid ID
Mobile phone from your country of residence
An up-to-date resume
A LinkedIn profile showing your educational background and work experience
Currently accepting applicants from:** Australia, Canada, Ireland, New Zealand, United Kingdom, and United States.
You must be authorized to work in your country of residence.
Fluent English speaker
Pursuing or holding a Bachelor's degree or above
New, Posted 21 hours ago
Easy Apply
Architect IV - Solutions

PODS Enterprises, LLC

Clearwater, FL 33762

Onsite

Bachelor's degree in computer science, information systems, systems analysis, engineering, or a related field, or equivalent experience.
12+ years of progressive experience across multiple IT solution-development disciplines, with substantial experience leading architecture for complex, enterprise-scale initiatives.
Demonstrated experience designing integrated solutions across diverse technologies, platforms, processing environments, data domains, security models, and delivery methods.
Advanced knowledge of strategic and emerging technology trends and the ability to determine when and how technologies can support evolving business capabilities and operating models.
Strong understanding of agile and product delivery methods
Experience developing technology roadmaps, architecture standards, governance practices, and executive-level recommendations for major technology investments.
ADVANCED COMPUTER USER: Able to exploit required software applications to produce correspondence, reports, presentations, electronic communication, and complex spreadsheets including formulas and macros and/or databases. Able to operate general office equipment including company telephone system
Advanced degree preferred.
New, Posted 22 hours ago
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Data Scientist II (Mid Level) - Pricing and Product Analytics

USAA

Tampa, FL 33601

RemoteHealth InsurancePaid Time OffRetirement Benefit

The salary range for this position is: $93,770-$179,240.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Career path planning and continuing education assists employees with their professional goals.
Bachelor's degree in Mathematics, Computer Science, Statistics, Economics, Finance, Actuarial Science, Science, Engineering, or quantitative field; OR 4 years of relevant education and/or experience.
2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline.
Experience in training and validating statistical, physical, machine learning, and other advanced analytics models.
Experience in one or more dynamic scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models.
Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc.
Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc.
Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics.
Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc.
Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc.
Personal Lines Experience
Strong understanding of GLM and GBM modeling algorithms
Experience with rating platforms like Earnix, Ratabase, or Radar
Basic knowledge of Model Risk Management, Model Governance, and supporting regulatory needs
US military experience gained through military service or gained as a military spouse / domestic partner.
New, Posted 4 hours ago
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Remote Technical Support Specialist

Confidential

Fort Lauderdale, FL 33336

Remote
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